For details about using the phone, see the shoretel ip phone 480480g user guide. Shoretel 212k user manual 16 pages programmable buttons. Instructions are provided for connecting phones with and without the ac power adapter. Figure 1 provides an overview of the ip480480g phone components. It describes the for example, if you are participating in a conference call you can move the call. Page 1 shoretel ip phone 212k user guide september 28, 2015 page 2 printed in the united states of america.
Figure 2 on page 8 shows the ports on the back of the phone. The ovhs084stl includes the quickdisconnect cord so you can quickly release the headset from the jack with the push of a button when you need to step away from your work area. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 8 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Figure 2 on page 10 shows the ports on the back of the phone.
Your shoretel 265 ip phone provides color cues to help you determine the operational status. This information scrolls to display the users name and call handling mode. Your system is notifying your callers that your mailbox has exceeded its limit and is unable to. She has a 212k phone with a plantronics cs55 headset. This section shows how to install a shoretel 212k ip phone. Using shoretel communicator simplifies your dayto day communications, streamlines your work, and. Led color guide for shoretel 212k custom buttons the table below provides information about the led colors and blink patterns. Wireless headset issues on shoretel 212k 04212014, 12. Shoretel voice mail quick reference leave message when dialing into a shoretel system, if the person you are trying to reach does not answer, your call will be sent to a mailbox and you will hear a standard greeting.
Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. Shoretel offers a wide range of telephones for use within its business communication solution, each designed to help boost productivity and meet the needs of every userfrom busy executive to remote worker, and from operator to contact center agent. Shoretel bb424 user guide sep 28, 2015 this book is intended for those who use the shoretel bb424. The wired dualear headset for shoretel ip phones connects directly to the headset jack on shoretel ip and certain models of grandstream ip phones. When dialing into a shoretel system, if the person you are trying to. Shoretel ip 212k idle interface shoretel ip 212k outbound call.
The shoretel 212k is designed as a phone that can mimic key systems for businesses. Cvans could you point me to the script as im currently doing a manual search. Sometimes you may be in the situation that a shoretel phone may be unresponsive or does not connect to the headquarter server. View online or download shoretel 212k user manual, quick reference. An sntp simple network time protocol server exists in almost every business. Phone quick reference cards and user guides tech support. Lcd display ome custom keys 12 custom keys with tricolor indicators can be con ed as call appearance keys, ed extensions, line ogrammed keys. Shoretel premises product specificationsshoretel ip phones. The shoretel ip 212k 10198 is ideal for retail stores, branch offices and small.
Headset jack ovide visual cues to display operational status. Ip phone shoretel 212k quick install manual 12 pages. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones. Steady green in use by you blinking green slow blink.
Your shoretel 212k ip phone also provides color cues to help you determine the operational status. I have a user who is experiencing an issue with her headset that just started this morning. Before you can use a phone with this system it must be manually configured with the necessary and unique network parameters. View and download shoretel 212k quick reference online. Shoretel 212k ip phone 10198, 10199 metrolinedirect. This howto covers adjusting the handset displaypower settings on the shoretel 400 series handsets 420480480g485g. This feature allows a user to assign their extension to any other shoretel phone so that calls will flow tofrom their phone just as it does at their home phone. The figure below shows the information that appears on your shoretel ip phone when an outbound call is placed. Your shoretel 212k ip phone offers the following icons to help indicate the operational state of the device. Steady green in use by you blinking green fast on hold or call parked blinking green slow incoming call steady red in use by owner applies to extension monitoring feature.
In the shoretel connect screen, drag the shoretel connect icon into the applications folder. Its intuitive user interface simplifies all telephony tasks including call transfer, conferencing, call pick up, call parking and intercom even in a multi. When the user is done using that particular phone, they can simply unassign their extension and calls revert back to their home telephone. You can connect a supported headset into the 230230g ip phone by plugging the headset into the. For more information about voice mail features, please consult the voice mail quick reference. When she tries to pick up the phone with the headset, it doesnt respond. Plantronics headsets for shoretel shorephone ip models. Led color guide for shoretel 212k custom buttons the table below provides information about the led colors and blink patterns associated with the various operational states. Ports on the back of the ip phone 420 reducing glare on the phones screen if glare makes it difficult to see your phones display screen, you can adjust the tilt angle of the stand on the back of your phone. Ip phone shoretel 110 quick install manual 12 pages. The shoretel shorephone ip 212k is ideal for retail stores, branch offices and small businesses that require key system behavior from their phone system. The programmable button feature is supported on the bb24, ip 100, ip 212k, ip 230, and ip. Shoretel ip 212k quick reference guide shoretel ip 212k user guide.
Using the shoretel connect client this chapter provides information about how to. Note that the soft keys at the bottom of the window are different from the soft keys that appear when the phone is idle they now allow you to park the call or hang up. Shoretel 212k quick reference guide college of william. Help information flow through your organization seamlessly to get more done faster and smarterwith the right calling, chat, collaboration and customer experience tools from mitel. This 12line ip telephone is designed for keysystem environments such as shipping. You may receive messages on phone display like no service or cannot connect to. Shoretel communicator for windows is the application for the. Shoretel ip phone 212k user guide 39 1 shoretel ip phone 212k troubleshooting for more information about web access and what features are available to you, see your system administrator. Shoretel 212k manuals and user guides, ip phone, voicemail.
Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel continued. We have 1 shoretel 212k manual available for free pdf download. Database contains 7 shoretel 212k manuals available for free online viewing or downloading in pdf. Ip 100, 212, 212k, 230, 265, 530, ip 560g, ip 560, 655, 655g, 565, 565g are ideal for your call center or office application. Programmable buttons user guide supplement to ip 212k, ip 230. Led color guide for shoretel 212k custom buttons your shoretel 212k phone also provides color cues to help you determine the operational status as follows. Figure 1 provides an overview of the ip485g phone components.
Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 7 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Shoretel now mitel phones are designed to get their time from an sntp server. How to reset a shoretel phone to factory settings hass. Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. Shoretel communicator for windows user guide shoretel 11. Shoretel 212k manuals manuals and user guides for shoretel 212k. Shoretel voice mail quick reference adrian college. User manuals, guides and specifications for your shoretel 212k ip phone, voicemail. Shoretel communicator presents a single interface to manage business communications using your shoretel desk phone, computer, mobile phone, or home telephone. These shoretel 212k are meticulously refurbished and come with a full two year warranty. The shoretel 212k is a fullfeatured ip phone for your shoretel system.
Shoretel ip 212k user guide advanced network systems. When dialing into a shoretel system, if the pervoice mail operations instructions for voice mail owners shoretel voice mail quick reference son you are trying to reach does not answer, your call will be sent to a mailbox and you will hear a standard greeting. You can enter the phone configuration menu at bootup or by entering a key sequence from the phones keypad. This version of shoretel 212k manual compatible with such list of devices, as. Shorecare, shoreware and shoregear are registered trademarks of.
Shoreware director on behalf of a user or can enable permissions for an individual user so that the user can modify the cu stom buttons on the ip phone via the telephone interface. Wireless headset issues on shoretel 212k shoretel forums. Use the manual that matches the shoretel model number on the front of your phone. Your shoretel 212k ip phone also provides color cues to help you determine the operational status as follows. To do this you must enter the phones configuration menu.
Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without prior written authorization of shoretel, inc. With support for up to 12 lines through 12 programmable buttons, the shoretel 212k is a powerful ip phone for any person who manages phone lines. Figure 2 on page 9 shows the ports on the back of the phone. Overview of the shoretel ip phone 485g getting started 1 shoretel ip phone 485g user guide 9 overview of the shoretel ip phone 485g welcome to your shoretel ip phone. This means that you can move seamlessly between voice, video, or instant messages im. Function keys e functions ence, hold button select options in interface. Peruse through these shoretel user guides and learn the ins and outs of your shoretel system. The ip 212k has two soft keys and twelve selflabeling programmable buttons that can meet any needs of the organization and its users. If she turns on the headset and presses the headset. This user guide will help you configure your phone, learn how to make and take calls, as well as use. Ip 212k manual ip 212k quick reference ip 230 manual ip 230 quick reference ip 265 manual ip 265 quick reference ip 420 manual ip 420 quick reference. Mitel business phone systems, voip, collaboration tools. At first people may think that the shoretel phones get their time from the hq or dvs server, this is incorrect.
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